We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Cosmotic
2 years agoHelpful | Level 6
Notifications about beta
How many times do I have to click "no thanks" before Dropbox stops asking me to try the beta by adding a huge red bubble to my menu bar icon?
- 2 years ago
so I had this problem until about now and resolved it with the help of support chat, so thought I'd post it here, 'cause ppl are still posting in this thread.
if you still has this issue and haven't resolved it first of all check your version (you can find it in preferences or just hovering over the icon in menu), if it's something like 173.3.6706 then you already running beta, the .3 tells it, stable has .4 in the version. if so, go to your general settings on the site (https://www.dropbox.com/account/general) find 'Early releases' section, turn it off.
after that quit your app, redownload stable from the site, reinstall, wait a minute (if you didn't turn off the option it's gonna update itself to beta and restart), check again that you're running .4 in the version.
everything should be fine now.
still don't know if I turned this option somehow a while ago or it was on by default.
aiaqii
Explorer | Level 4
so I had this problem until about now and resolved it with the help of support chat, so thought I'd post it here, 'cause ppl are still posting in this thread.
if you still has this issue and haven't resolved it first of all check your version (you can find it in preferences or just hovering over the icon in menu), if it's something like 173.3.6706 then you already running beta, the .3 tells it, stable has .4 in the version. if so, go to your general settings on the site (https://www.dropbox.com/account/general) find 'Early releases' section, turn it off.
after that quit your app, redownload stable from the site, reinstall, wait a minute (if you didn't turn off the option it's gonna update itself to beta and restart), check again that you're running .4 in the version.
everything should be fine now.
still don't know if I turned this option somehow a while ago or it was on by default.
anonymous
2 years agoThis solved the issue with the endlessly recurring notification badge. Today, however, a new notification appeared prompting me to update to the new version. I do not want to update and the document linked below specifically says:
"Note: While we recommend opting-in to the latest version of Dropbox for macOS, this migration isn’t required for you to continue using Dropbox."
The notification apparently cannot be dismissed.
Please fix this—allow the notification to be permanently dismissed (or make a clear statement that all users must update to continue using Dropbox.)
https://help.dropbox.com/installs/macos-support-for-expected-changes
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!