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Forum Discussion
Cxcreid
7 days agoNew member | Level 1
Online-only settings not available under my app's preferences. What can I do?
I have Dropbox plus with V216 on windows 10 and options for online-only and smart sync do not appear under the sync tab of preferences dialog, I am only shown an option to correct incompatible charac...
Cxcreid
6 days agoNew member | Level 1
Hi,
The version is 216.4.4420
Right-clicking does not show an option to make available online or offline.
Thanks
Nancy
6 days agoDropbox Staff
Hope you don’t mind if I jump in, Cxcreid!
Can you also send me a screenshot of your Dropbox app preferences Account tab? Just make sure to hide your email address from the forum.
Besides that, I’d like to know the current syncing status of your Dropbox app.
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