Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

Mistic_John's avatar
Mistic_John
New member | Level 1
2 months ago
Solved

Opening the Dropbox folder enables Num Lock.

Hi, I have a weird little problem. Every time I open the Dropbox folder (double click on the icon on the task bar), there's a Windows notification popping up that Num Lock has been enabled. This only...
desktop
Dropbox Basic
Windows
  • Mistic_John's avatar
    Mistic_John
    7 days ago

    Hi, it looks like this bug has been fixed with the release of version 219.4.4463. Thanks!

matty_o's avatar
matty_o
New member | Level 1
2 months ago

Having the same issue which only started AFTER the recent update, so I'm guessing it was something in the update.  It happens in two sequences:

First Issue:

  1. I open the system tray desktop dropbox folder. 
  2. The number lock icon pops up.  It happens every time.

Second issue:

  1. I open the system tray desktop dropbox folder.
  2. I maximize my desktop dropbox folder to view files. 
  3. When I'm finished, I close the folder.  
  4. The next time I open the folder from dropbox desktop system tray icon, the "numlock" icon appears again, and also my maximized folder resets itself to a smaller window. 

Reinstalling or logging out/back in does nothing to help.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!