You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Problem moving Dropbox folder to another internal or external drive on my computer
Greetings, I do not see this specific issue addressed in other posts. I am trying to move my Dropbox from my extremely full C drive to another internal drive with plenty of room. When I follow the steps, a box pops up and says "Backup not supported on different drive. Disable PC backups before moving folder." Then, when I try to do that, I get another box that pops up giving me a choice to either "Keep contents in folders on PC" or to "Leave Contents in Dropbox." I don't know which to click and I am paranoid I will erase files or something. Again, my goal is to move my folder from my C drive to an internal drive called F with tons of space and STILL have it backup files. Any help would be greatly appreciated! I am using Windows 10. THANKS! - Steve
Hi Steve52, jumping in real quick.
When you remove folders from the Dropbox folder via selective sync, the files are safe on the Dropbox cloud.
They are only removed from your Dropbox folder.
Please make sure to give your app enough time to finish syncing, after updating the Selective Sync settings.
Cheers!
- Rich
Super User II
Steve52 wrote:
When I follow the steps, a box pops up and says "Backup not supported on different drive. Disable PC backups before moving folder." Then, when I try to do that, I get another box that pops up giving me a choice to either "Keep contents in folders on PC" or to "Leave Contents in Dropbox."
Disable the backup feature, choose the option to keep the content on your PC, move the Dropbox folder to the new drive using the option in Preferences, then re-enable the backup feature again.
Thanks! I successfully moved my Dropbox to my F drive. However, when I try to re-install the backups, it will not let me do that. It seems to be because I still have a folder labeled "Dropbox" under my program files in the C drive. Should I erase that folder. Again, I am just paranoid that I will lose my photos so I am trying to do each step carefully. I am hoping you can offer more guidance. THANKS! - Steve
- Megan
Dropbox Staff
Hi Steve52, welcome to our Community!
How do you try to enable Backup? Is it through these steps?
Can you also let me know more, in regards to the precise error you get on your end?
Let me know more, and we'll take it from there!
Thanks, when I try to enable backup it says 2/2 folders have issues (referring to my Desktop and my Documents folders):
"Dropbox and folder are on different drives" is in red. Below that, it says "Make sure Dropbox and your Desktop folder are in their default locations, then try again."Again, it appears that I have successfully moved Dropbox to my internal F drive. I can also see that space was freed up in my C drive from this move. However, there is still a Dropbox folder under "programs" in that C drive. Do I need to cut and paste that to the F drive?
Any help is greatly appreciated. - Steve
