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Forum Discussion

Diego Baragiola's avatar
Diego Baragiola
Explorer | Level 4
3 years ago

Dropbox Capture paste into Outlook message creates attachments instead of being inserted in the body

For the last couple weeks, my Dropbox Capture is pasting screenshots as attachments in Outlook emails, instead of being inserted inside the message body. Does anybody know how to modify that behavi...
Desktop
Dropbox Capture
Setting up the apps
  • YoucefDropbox's avatar
    YoucefDropbox
    3 years ago

    Hi there!

     

    Youcef from the Capture team here.

    I just wanted to let you that this has been solved on the latest version of the app. Give it a try on dropbox.com/capture.

    Thank you very much!

YoucefDropbox's avatar
YoucefDropbox
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi there!

 

Youcef from the Capture team here.

I just wanted to let you that this has been solved on the latest version of the app. Give it a try on dropbox.com/capture.

Thank you very much!

  • JenneCl's avatar
    JenneCl
    New member | Level 2
    2 years ago

    This problem is back, after the latest update pasting in outlook stopped working and Dropbox Capture is adding the image as attachment.

     

    Is there an update planned?

    • Karan Khanna's avatar
      Karan Khanna
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey JenneCl bdollarsine carleeao -- Karan from the Dropbox Capture team here. Apologies for the issue. We just pushed out a fix for this-- can you try again and see if the issue has been fixed?

       

       

      • bdollarsine's avatar
        bdollarsine
        Helpful | Level 5
        2 years ago

        Confirmed it's fixed for me

    • bdollarsine's avatar
      bdollarsine
      Helpful | Level 5
      2 years ago

      I am having the same issue with Version 98.9.0.0.  This issue started recently for me, so must be related to a recent update/change in the app.

       

      Please fix this!

      • YoucefDropbox's avatar
        YoucefDropbox
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        So sorry about this one. Team is looking into it.

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