Forum Discussion

sudoluke's avatar
sudoluke
Helpful | Level 6
3 years ago
Solved

I cannot install the desktop app on Linux Fedora 37

Gnome 43 has removed libnautilus-extension.so.1 making it impossible to install Dropbox on Fedora 37. Please update the rpm installer to make use of the changes in gnome 43.   For reference: ...
desktop
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Linux
  • Emmet's avatar
    Emmet
    3 years ago

    Hi there, 

     

    We've spoken to our team, and they've told us that they're aware of a caching issue that causes that endpoint to return invalid 404 errors. They're currently working on a fix for this, but in the meantime, retrying the link should work. 

     

    We also recommend clearing your cache before retrying, as this can assist with some common errors. 

     

    Regards,

     

    Emmet 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey dpawson, sorry for the late reply here, but I just wanted to mention that this should have been fixed after a recent release.

 

Please let us know if anything else comes up. 

dpawson's avatar
dpawson
Helpful | Level 6
2 years ago
Spoiler
Yes, but the same issue comes up with Fedora 38?

fyi, Fedora updates roughly every 6 months.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey dpawson, would you mind giving us a few more details about your issue?

     

    If you can send us screenshots, so we can have a visual of the issue, that would also be greatly appreciated.

  • dpawson's avatar
    dpawson
    Helpful | Level 6
    2 years ago

    This was resolved some weeks ago. I did note that it recurred with the release of Fedora 38, that your repository was not responsive, but as of this morning,

    Dropbox is working fine in Nautilus, the file tool.

      

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