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Forum Discussion
Recent Dropbox - Mac 12.3 Monterey support
The official support page relating to Mac OS Monterey 12.3 Dropbox compatibility is 2 months old now, and Apple just released (April 2022) first beta version of 12.4 and patched 12.3 with 12.3.1, but...
- Hi everyone,We wanted to provide an update on availability of full support for macOS 12.5 and higher to more customers. We’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.If you haven’t already received the update, you can expect it between now and the end of May 2023. We’re also working directly with a small subset of customers with complex configurations to ensure their migration is as seamless as possible.Here’s how you can join our beta:
- Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
- Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.Thank you.
ayoole wrote:It's been 6 months since Dropbox lost automatic smart sync capabilities on Mac Monterey.
My business relies on this feature to function smoothly. Our teams are losing significant productivity while we wait for this to be resolved.
Can anyone recommend alternatives they find have a reliable auto-sync function, so when a user opens a project file (lets say Adobe After Effects) the file client automatically downloads any source/asset files use in the project?
OneDrive? Google Docs? iCloud? I'm interested in your experiences, as I really can't wait any longer, especially when Dropbox don't even have the professional courtesy to inform their users of a possible timeline.
I use both Dropbox and OneDrive. OneDrive would be my choice to bail to, because:
- I don't like how Google Drive handles documents (Google Docs is great for collaboration, but I don't like that the files are basically trapped in a web site).
- You get OneDrive for free with Microsoft 365, and Word, Excel, etc are still probably the best word processor and spreadsheet out there.
- I've lost files to iCloud Drive. Used to have all my personal files on it, then I flew on a plane with crappy airplane Internet, and iCloud Drive decided to randomly delete files. I still don't know how bad the damage was - I discovered it (after landing) when I opened a Logic Pro X file I'd been actively working on (stored in iCloud Drive) and Logic complained that some of the project's sub-files were missing.
My primary (possibly only) reason for using Dropbox is that I do music in Logic Pro X, and Logic writes files into its "package file" that contain what OneDrive considers "illegal characters". OneDrive is also slightly more prone to announcing "conflicts" than Dropbox.
I'm currently drudging through this Monterey issue by keeping my active projects and archive files clearly separated, then syncing the active projects locally. My wife thinks I'm dumb for sticking with Dropbox - she uses OneDrive exclusively.
From a business perspective I have begun exploring box.com again. it is not a feature for feature exact comparison but at the very least it works on the latest OS and is able to have third party apps trigger a download of "online-only" files. opening up an indesign file with a bunch of links for example works fine versus dropbox's current behavior.
Personally I am considering moving over to iCloud Drive. We use all Macs and iDevices currently, although there's supposed to be Windows and Linux clients if I needed them, and a simple Web client. Does anyone have any feel for how reliable iCloud Drive is these days?
I know Apple is not exactly known for their high quality cloud services historically, which is much of why I've been using Dropbox.
- In my opinion Dropbox is still the best in the worth … and not using only files properly anymore is horrible.
With iCloud Drive I lost tons of files to not properly syncing and not mentioning it.
I also do not like that it can take up to a day till files sync to a new Mac
OneDrive is Not satisfying because of a lot of illegal character sync issues.
In my opinion I will bear it and pray that Dropbox will one day soon will fix thisWaiting for this to fixed is like listening to the Final Jeopardy theme song on repeat...with each time it repeats, it gets just a fraction louder. My ears are bleeding at this point. OS 12.5 is now available...still stuck at 12.2.1, I won't upgrade until I know that smart sync is fixed with third party support.
