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Fred P.1's avatar
Fred P.1
New member | Level 1
10 years ago

Roaming Profiles

Everytime I post a request for Dropbox to start supporting Roaming Profiles on Windows 7/8 the message seems to get removed by a moderator. But when I search, there are alot of users asking for this....
Desktop
Setting up the apps
Sync
Windows
  • Stefanie's avatar
    Stefanie
    10 years ago

    Hi Fred,

    Thanks a lot for your feedback.

    Currently, installing Dropbox on either a shared folder or network drive, using redirected folders, and installing Dropbox on roaming profiles are not supported.

    Since Dropbox installs to the folder path %APPDATA%\Dropbox, roaming profiles will cause Windows to mark the Dropbox database files as offline files, sending them back to the server. When this happens, the files are effectively unavailable, causing the Dropbox client to unlink.

    As a workaround, I’d recommend asking your IT administrator to stop the %APPDATA% folder from roaming by following these steps:

    http://support.microsoft.com/kb/814592

    Additionally, you should be able to resolve this by setting Windows to ignore the AppData\Roaming\Dropbox location and preventing it from roaming using the following directions: 

    http://support.microsoft.com/kb/188692

    If you have used redirected folders to change the location of the Dropbox install, we recommend reinstalling Dropbox and allowing it to install to the default locations.

    Our engineers are also actively working a solution; however, I can't give you an exact timeline when it will become available.

    Best,
    Sofia

Fred P.1's avatar
Fred P.1
New member | Level 1
9 years ago

Michael,

 

Thank you for this workaround.  This worked for me as well!  I had all but given up on DropBox.  But I am glad to see that I can in fact use it again.

 

 

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