Forum Discussion

Han_0125's avatar
Han_0125
New member | Level 1
28 days ago

Runtime error "Microsoft Visual C++ Runtime Library" on DropboxUpdate.exe

Every morning when I come into the office and log on to my computer to work, I get the following error. I usually lock my computer instead of shutting it down when I level office.
I installed Dropbox on a clean installation of Windows 11 (23H2) and updated it to the latest version (v215.4.7202).
What Microsoft runtime library version DropboxUpdate.exe using?
Can I manually install it again?

Runtime Error!
Program: C:Program Files(x86)\DropboxUpdate\DropboxUpdate.exe
R6030
CRT not initialized

 

desktop
Error Messages
Windows
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    28 days ago

    Thanks for letting us know about this error, Han_0125.

    Can you try to just reinstall the app from this link, to see if it helps?

    Let me know how it goes.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content