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Forum Discussion

jwhitley's avatar
jwhitley
Helpful | Level 5
2 years ago

Set all folders to "make available offline" on macOS

In the new macOS FileProvider API version of Dropbox, is it possible to recursively set all folders to "make available offline"?  If so, does this setting persist for newly added sub-folders?  I've r...
Desktop
Mac
  • Jay's avatar
    Jay
    2 years ago

    Yes, marking a folder as available offline will make all subfolders available offline as well, in perpetuity.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi jwhitley, thanks for messaging the Community.

 

By default, on the new version of the Dropbox desktop application for Mac OS, newly added files will be online-only.

 

You can mark folders as available offline when right clicking them for files within those folders to also be downloaded offline.

 

If you have any further queries, feel free to message back.

beatbox45321's avatar
beatbox45321
New member | Level 2
2 years ago

Can someone from DB please let us know why this was changed?? I have used DB for over a decade for all our business files precisely because I could have local files that were also synced but fully available whether I was online or not. But now the app silently removed this option with no notice. I accidentally discovered it.

 

Is this option going to be added back? After being a long-term customer this upgrade unfortunately is going to lead me to look for other options.

  • adelanteconjuicio's avatar
    adelanteconjuicio
    Explorer | Level 4
    2 years ago

    I agree. I am very disappointed in this DB move. Mac + DB was my dream set-up and DB managed to shatter it with a) moving the files to a different folder (which changes all the folder addresses I use in other files) and b) changing to online-only as default. (I am not affected by the external drive issue). Poor move, even more poorly communicated. Very disappointed. 

    • beatbox45321's avatar
      beatbox45321
      New member | Level 2
      2 years ago

      FYI DB support told me if you go to the Dropbox folder and set it to offline using right click that will restore the old behavior because it applies to all subfolders.I *think* it is working for me but will have to verify over time.

      Still I'm very disappointing in the lack of clarity on this and this option could easily have been kept as it was before instead of buried. Like you it was my dream solution for many years but unfortunately I may have to look for alternatives in the future.

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