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Forum Discussion
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- That’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
Megan
Dropbox Staff
Dropbox StaffHey dsnidey, thanks for posting here!
Could you confirm the version of the Dropbox desktop application you're running? You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar.
Is the app showing 'up to date' or is it still syncing in you menu bar?
Also, feel free to try and quit the Dropbox desktop application and then search for the files again in Finder.
Keep me posted!
I'm having the exact same issue, and I have tried all the solutions offered in this 5-page thread. Nothing works. This makes Dropbox non-functional for me! Please add me to the ticket. I am running the newest version of Dropbox and OS Ventura 13.0.1.
I previously requested being added to the open ticket for this, but so far I haven't been. This issue makes Dropbox nearly useless to me. Unless this is fixed or addressed soon, I will no longer be using Dropbox.
loglow--My problem may have just been solved despite previous failed attempts. I unlinked Dropbox, deleted Dropbox and its files completely from my computer, and reinstalled it--just now. Suddenly I'm able to open files and folders through Spotlight again. Maybe worth a shot?
professor1 Please wait for like a few days and then report back if all files are still working, specifically newer and later files, and files you haven't opened for a while. I got it to work partially and then a few days later it's just back to how it used to be. Maybe because all the files have recently been downloaded they are still indexed in a way where they can be opened. Would be great if you can give us a status update next week to see if all is still working for you then.
