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The dropdown context menu (right-click on Mac) isn't showing
Dropbox's added dropdown menu options (like “Copy Dropbox link…” and “make online only” etc.) that show via right-click on Mac Finder window are suddenly absent. May this have anything to do with recently having unlinked and re-linked my Dropbox? I did a re-link two weeks ago per a DropBox Tech's suggestion, troubleshooting a different issue. Now I have two different Dropbox accounts. The new dropbox is visible in my Finder, the old one’s in ~/Library/Cloud Storage. Can I just delete that old one? Might that fix the issue?
Offline files not available in iOS app.
Hi For the last few days my offline files have been unavailable in my IOS apps (iphone and ipad). Every time I try to access them I get the yellow triangle saying refresh update. I connect to wifi and do this however the yellow triangle stays and when I go to the folders in offline mode they are all empty. I have tried removing the offline files, clearing cache and redownloading but still with the same result. The reason I want to have offline files is so I can use them while I am offline, but the constant need to update or sync them makes it necessary to always be online, which is not always possible eg when travelling. I have updated to the latest version 424.2 and it was working fine for about a day but now it's happening again. Is there any other setting I can try for this?
Dropbox icon not appearing in Macbook dock
Earlier this week, I traded in my two year old MacBook Pro 14" running Sequoia 15.4.1 for a new MacBook Pro 14", which is also running the same version of Sequoia. On the old MacBook, I had the Dropbox Mac desktop app in the dock. Note - the actual blue and white Dropbox app icon, not the group of folders representing the Dropbox folders. I reinstalled the Dropbox Mac desktop app but when I open it, the blue and white Dropbox app does not appear in the dock. I can see the icon in the menu bar but nothing in the dock, which is my preferred way to access my Dropbox folders. I've uninstalled and reinstalled several times but no difference. I have given Dropbox full disk access in System Settings. It is set to launch on start-up. Can anyone offer a thought on why this is happening? Please don't suggest any alternative ways to access my Dropbox folders, I know what they are but they are not my preferred route and I can't see why this is happening with the new MacBook running exactly same version of the OS. Thanks.
Online-only not working in Surface Pro 11 (Snapdragon version)
Recently I went back to Dropbox having read that it now works with Snapdragon Windows versions, but currently I have a significant issue. I cannot have any online-only file in my SP11, thus I cannot have all Dropbox files in my device. I have this in the main DP screen: Then I go to "Manage hard disk space", select folders and make online-only. In less than a second I get the message they are online-only, but they aren't. Any idea how to solve this? Thanks in advance.
The Dropbox folder in File Explorer on my office PC is slow.
Hallo, whenever I opena folder or a file on Dropbox from File Explorer, it always takes a lot of time, about one minute. If I do the same form an app, example open a file fron Word or Excel, both folders and files open quickly. This appens on my office PC only. From iPad, iPhone or home PC it works normally. I still tried to uninstall and reinstalla Dropbox, but nothing changes. Some suggestion, please? Than You. Fabio.Play music files/whole album from Dropbox
Hello, is there a way to play music files from Dropbox (via cell phone and WLAN)? I can only play one file at a time, but not an entire album. There is the Musicbox app, but it doesn't seem to work properly. Only a few pieces of music from an album or folder are synchronized to the cell phone. Thank you!
Files not appearing when using app on computer
I have been generally using dropbox.com for work, all files appear in the folders as they should be. I downloaded the app because I heard Excel functionality is better this way. However, all of my work files are not appearing in the folder. I'm in a folder now, and the website shows 15 files there, but in my app only 2 appear. I've deleted and reinstalled. I've logged out and logged back in. I restarted the computer. What will fix this?
