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Solved
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- That’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
Hannah
Dropbox Staff
Dropbox StaffThanks for reporting this, lorebett.
Can you try to rebuild the Spotlight index, to see if that helps at all?
Same problem here on Ventura. All iWork documents are broken in Spotlight and the new Silicon Dropbox. Rebuild Spotlight doesn't help.
Another problem is that Dropbox does not automatically download the files. That's just annoying.
Even after completely removing both the Dropbox app and the Dropbox directory, the dead entries remain in Spotlight:
This is very annoying, as my Spotlight is now spammed with dead entries. How can we get rid of them? I tried re-indexing Spotlight using "mdutil -i on /" and "mdutil -E /" but the dead entries left over by Dropbox remain.
- Do a clean install. Dropbox still offers the old version. Do not upgrade after that😊 I did it 3 times hoping it will help but it didn‘t
- Walter
Hi all, thank you for your reports so far.
For anyone who's still affected by this, would it be OK if we reached out via email to have a further look internally?
If you have already contacted our support team though, please share your ticket ID with us so that we can look it up in our system instead.
Downgrade - clean install (it installs an older version first) solves all the problems😊
That's possible but this is not practical way for me. I have to work with the content everyday, every hour and have no time to fix bad development.
Then I should not use the Dropbox and try out other tools first.
