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Forum Discussion
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- That’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
After uninstalling Dropbox, following the instructions above to reinstall and allow reindexing without success... I found something that worked!
SOLUTION:
You can get Spotlight to re-index specifically the ~Library/CloudStorage/Dropbox folder
In Finder, navigate to ~Library/CloudStorage/ so you have the Dropbox folder visible
Open the System Settings --> Siri & Spotlight pane
At the bottom of the pane, select "Spotlight Privacy..."
In the window that allows you to "Prevent Spotlight from searching these locations." drag the Dropbox folder into this view to EXCLUDE it from search. Click 'Done'.
Go back into the "Spotlight Privacy..." window, select Dropbox and hit the '-' button to remove the Dropbox folder from the EXCLUDED list.
After you click 'done' it should re-index the Dropbox folder and allow you to open files from the spotlight window -- at least it did for me!
This worked for me!
This problem happened to me too. The Dropbox upgrade has been nothing but trouble.
- Nancy
Dropbox Staff
Hi Richard O.3, I hope you’re doing well.
Just to clarify; did you upgrade your OS to macOS 13.3, and you’re still having this issue?
