Forum Discussion

Ophiuhus's avatar
Ophiuhus
New member | Level 2
5 months ago
Solved

Started today on MacOS Sequoia - Dropbox is constantly "connecting components".

Dropbox constatly "connecting components" on MacOS Sequoa M1 Restarted, updated, applied firewall fix from existing thread - nothing helped so far
desktop
Mac
  • Ophiuhus's avatar
    Ophiuhus
    5 months ago

    Hey, I just updated to 15.0.1 and dropbox successfully connected.
    Thanks for your time.

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager
5 months ago

Hi Ophiuhus ,

 

Can you please try the following : 

 

Go to the top left corner

press the Apple Logo

System Settings

Network

Firewall

Options from the Firewall

Untick block all incoming connections

Then allow incoming connections from Dropbox

 

Is this something you are able to do ?

 

If you are able to do it does it resolve the issue ? 

 

Ophiuhus's avatar
Ophiuhus
New member | Level 2
5 months ago

I don't need to do that, since it is already done

  • Ophiuhus's avatar
    Ophiuhus
    New member | Level 2
    5 months ago

    And it still the same

     

    • Ophiuhus's avatar
      Ophiuhus
      New member | Level 2
      5 months ago

       

    • DBX_Pedro's avatar
      DBX_Pedro
      Icon for Community Manager rankCommunity Manager
      5 months ago

      Hi Ophiuhus ,

       

      We can understand this is a frustrating situation. 

       

      Since this is the case we will have to raise this issue internally in order to help you further.

       

      I will add the last picture sent to us to the team as well. 

       

      We greatly appreciate your understanding and patience over this period for the team to check this issue. 

      • Ophiuhus's avatar
        Ophiuhus
        New member | Level 2
        5 months ago

        Hey, I just updated to 15.0.1 and dropbox successfully connected.
        Thanks for your time.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!