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Martin T.1's avatar
Martin T.1
New member | Level 2
7 years ago

Stuck on "upgrading dropbox"

As of today Dropbox is permanently stuck on "upgrading Dropbox". I'm running Dropbox in Linux. I've found references to such error messages a good while back by Googling, but no simple fix.
desktop
Linux
Setting up the apps
  • Lusil's avatar
    Lusil
    7 years ago
    Hey there Martin T.1!
     
    So as to have a better understanding of what you’re seeing, could you please send me a screenshot of this message (omitting any personal info)? Please keep in mind that if your Dropbox desktop app is trying to update, the latest stable version should be at 53.4.66 - could you hover over your Dropbox icon and let me know what version you see outlined?
     
    Thanks in advance! :grin:
szydra's avatar
szydra
New member | Level 2
6 years ago

On Ubuntu 18.04 running:

apt-get install libatomic-ops-dev

solved the problem.

  • Dinsdale's avatar
    Dinsdale
    Helpful | Level 5
    6 years ago

    I thought  libatomic-ops-dev  was gcc7 based, the  libatomic1 I installed is based on gcc8.  There was no research on my part when I installed it, it was a case of "see if this works".  It did.

    I don't know how anyone else approached this but I entered "dropbox start" in a console-window and the error message made it clear what was missing.

    • szydra's avatar
      szydra
      New member | Level 2
      6 years ago

      DinsdaleFor me libatomic-ops-dev worked (no error in console), however after your post I tried libatomic1 and it worked, too.

      • Dinsdale's avatar
        Dinsdale
        Helpful | Level 5
        6 years ago

        A big - and strange - new development.

        I have a second machine which also uses Dropbox and which was also exhibiting the same symptoms.  So I installed libatomic1 there, logged out and logged in again.  Dropbox then announced that it was "Up to date".

        Strange is: I had reinstalled Dropbox on my first machine and now have 85.4.155 there.  This second machine claims to have 84.4.170 but is "Up to date".

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