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jdr2's avatar
jdr2
New member | Level 2
11 months ago

Syncing is interrupted. But why?

Receive "Syncing Is Interrupted" error message.  Took the following actions to resolve: 1. Disabled firewall 2. Disabled antivirus 3. Made the Windows user an admin 4. Disabled OneDrive 5. ...
desktop
Error Messages
owaiskhan's avatar
owaiskhan
Helpful | Level 5
11 months ago

Dear Supporters, 

 

I am facing an issue of not syncing with other devices. the error show is "Unable to sync while file in this folder is in use. Close the file to resume syncing" while no file is opened in any system. i have two devices, one is my laptop and other one is my PC. 

 

Please help in this regard. 

 

Thank You

Mark's avatar
Mark
Icon for Super User II rankSuper User II
11 months ago

Hi owaiskhan 

 

Something on the device throwing that error up is accessing the file - what other services do you have running? What type of file is it (i.e. is it a Music file that say iTunes is trying to control). Could it be a backup programme or Antivirus tool doing a check?

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