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jdr2's avatar
jdr2
New member | Level 2
11 months ago

Syncing is interrupted. But why?

Receive "Syncing Is Interrupted" error message.  Took the following actions to resolve: 1. Disabled firewall 2. Disabled antivirus 3. Made the Windows user an admin 4. Disabled OneDrive 5. ...
desktop
Error Messages
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hey all, we really appreciate your input in this.

 

Can you also take a look at the number of files you're currently trying to sync?

 

The Dropbox app has a (soft) limit of 300K files, so exceeding that number will cause the app's performance to decline.

 

If you're over this limit, can you remove some folders from the Dropbox folder using selective sync, to see if that helps?

  • LaraRebooted's avatar
    LaraRebooted
    Helpful | Level 6
    9 months ago

    If you want me to remove folders, perhaps I should move them over to iCloud and just give up on you? Either fix the problem or expect your competition to get some benefit out of your refusal to do so. 2TB of space means a LOT of files; that "soft" limit is ridiculous.

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