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Forum Discussion
Syncing is interrupted. But why?
Receive "Syncing Is Interrupted" error message. Took the following actions to resolve:
1. Disabled firewall
2. Disabled antivirus
3. Made the Windows user an admin
4. Disabled OneDrive
5. ...
Also having this issue.
Signed out, uninstalled, reinstalled, still the same issue. Another Fup by DB...
With apple cloud storage and adobe cloud storage nipping at the heels of dropbox.. it's not a good moment to be dropping the ball like this.
Having this issue too. After quitting/uninstalling/reinstalling/restarting and leaving the Mac OS Dropbox Beta, the problem persists… I logged out of the app and back in, and it finally told me that having more than 500K files could cause issues, so I pared it down with Selective Sync—waiting now to see what effect that has. Been days of no syncing and my trust in the service is pretty badly damaged.
Have you found a solution to this issue? Having the same problem
- Walter
Dropbox Staff
Thank you all for the updates!
For anyone who's still facing this issue, please let us know here and we'll reach out via email to investigate further.
- Yes. Still facing the issue.
- Walter
Thanks for the update on this andyincolorado - could you share your ticket ID as well so that we can look it up in our system?
Just spent an hour with "Cassandra" by chat; resolved nothing. Still totally incapacitated by this bug.
Still have this issue, have attempted everything mentioned in this thread, from logging out/logging, cutting files down under 300k, restarting, etc.
I have an open ticket, please would love some assistance.
Ticket #23854812- Megan
Hey bassmasterrush, thanks for posting here!
I was able to locate your ticket number, and saw that you're already communicating with an agent in order to rectify your issue.
I'm assuming the agent might need to escalate your case, since it seems that you've tried many of the troubleshooting steps already. In any case, keep an eye out for their response, and take it from there.
If you need anything else, don't hesitate to let me know!
