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jdr2's avatar
jdr2
New member | Level 2
11 months ago

Syncing is interrupted. But why?

Receive "Syncing Is Interrupted" error message.  Took the following actions to resolve: 1. Disabled firewall 2. Disabled antivirus 3. Made the Windows user an admin 4. Disabled OneDrive 5. ...
desktop
Error Messages
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hey syed shah - sorry to hear you're having issues with this.

 

Could you clarify the app's version as shown in your menu bar/system tray and let us know approximately how many files you're syncing locally on the affected computer?

 

Any additional information or screenshots are more than welcome!

syed shah's avatar
syed shah
Explorer | Level 3
9 months ago

 Hey Walter thanks for coming back to me 

 

When i hover the mouse above the little dropbox Icon it comes up to the following, i have to type it as everytime i try to screen shot it , it disspears

 

https://capture.dropbox.com/eCeMr9hljyCoq1oe

 

Dropbox 201.4.5552

 

uploading 2,612

downloading 32,285

 

Thanks 

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