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Forum Discussion
TBat
3 years agoExplorer | Level 4
System Tray Window shrinks every time I open it
This started happening out of nowhere today. The system tray window continually shrinks from its bottom-right corner every time I open it. I can't resize the window and after 5 or 6 clicks it's s...
- 2 years ago
Hi Darryl!
We've addressed those issues in our recent Beta Builds, and we anticipate that it will function smoothly in the next stable version (expected in the upcoming week).
Let us know if you can still spot this issue after upgrading it.
Thanks.
Hannah
Dropbox Staff
Hey TBat, thanks for bringing this to our attention.
This is quite weird. The thing is that the window that opens when you click on the Dropbox icon, is not re-sizable and cannot be moved.
So, is it possible that you made any changes to your display settings recently? Like zooming in on your screen perhaps?
Also, right and left-clicking on the Dropbox icon, should show you the same window. Can you send me a screenshot of the options you see when you right-click on it?
Thanks!
TBat
3 years agoExplorer | Level 4
Thank you for your response, Hannah
When I left-click I get shrunken tray window shown in my initial post. When I right-click the Dropbox app icon I get the taskbar options instead, as if the icon itself isn't registering the click. Shift-left clicking the icon is the only way I can pull up the Dropbox menu.
My system > display scale has been set to 125% for years, I tried resetting it to 100% but the problem persists.
- Walter3 years agoDropbox Staff
Hey TBat, sorry to jump in here, but can you clarify your computer's exact OS version?
Have you updated it recently or did you install any 3rd party apps perhaps?
- TBat3 years agoExplorer | Level 4
Walter Windows 10.0.15063 (Version 1703). I'm using this version because later Windows Updates have interfered with apps I need for work.
I haven't installed any 3rd party apps recently. For years I've had a few apps that modify the screen layout (Fences, 7 Taskbar Tweaker, TaskbarX) but none of them have ever has this effect, and to my knowledge they haven't been updated recently either.
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