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Forum Discussion
oreosmeow
5 months agoExplorer | Level 3
The Dropbox app doesn't launch automatically every time I restart my Win11 computer.
I recently got a new laptop with Win11 on it. Got the Dropbox app installed, synced, etc.
When I shut down the computer, then turn it back on, the DB app is no longer available in my system tr...
- 5 months ago
Hi oreosmeow, can you try going into Dropbox preferences and changing the "Open Dropbox upon startup" slider to the right (instead of the left), and see if that fixes it?
oreosmeow
Explorer | Level 3
Hi Walter, thanks for getting back to me.
After I wrote that first post, I did a restart and Dropbox is still in my program files that could be uninstalled. So, I guess that it's just the icon that disappears.
And I'm running the same variations of Norton that I ran on my Win10 laptop and had no issues there. Of course, that's not to say that there are issues that Norton's causing now on Win11. I did have to reinstall all my software, though, and have had no problems running any of those.
Walter
5 months agoDropbox Staff
In that case, could you try disabling it temporarily and let us know if the issue persists oreosmeow ?
- oreosmeow5 months agoExplorer | Level 3
I disabled Norton and it didn't help. But I did a search for DB, the app came right up and, after clicking it, it landed back in my system tray.
- Walter5 months agoDropbox Staff
I see, thanks for the update oreosmeow
If it's not too much of a hassle, could you try creating a new OS profile on your computer and try to replicate the issue there as a test?
- oreosmeow5 months agoExplorer | Level 3
Walter, sure but it will have to wait until tomorrow...just signed in to do a bunch of work that I have to do as me. 😉
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