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Forum Discussion
The Dropbox desktop application is causing my Mac to not start up properly
Hi,
Since Monday, my MacBook Pro has been crashing and not starting up properly.
I ended up on the phone to Apple Support, and we isolated the problem, which is ... Dropbox!
I can get my computer to work and not crash only by turning OFF Dropbox running in the background and setting Dropbox to NOT turn on at Login.
IF I then try to use Dropbox through the Finder, I get an alert that Dropbox has turned on opening at login and my computer crashes and won't restart properly until I book in Safe Mode and turn it off again.
Can you please investigate and tell me what to do to fix this?
Apple support noted that this started happening right when they had an OS update, but I have not updated yet.
Many thanks for your help! RyRy
- Jay
Dropbox Staff
Thanks for the info, please go ahead with the reinstallation without uninstalling the app first, and let me know if this improves.
