You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
gswhite1
5 months agoExplorer | Level 4
Trying to add the Dropbox mobile app to a 2016 v7.1.1 Samsung Android Tablet
I am trying to add Dropbox to a 2016 v7.1.1 Samsung Android Tablet. It's not working.
gswhite1 wrote:
I have two others with Dropbox installed on 7.1.1 ???
If it's already installed (likely a previous version) then it may continue to work until Dropbox finally pulls the plug, but the current version of the app requires Android 8 or later. Google ended support of Android 7.1.1 nearly 5 years ago.
- JayDropbox Staff
Hi gswhite1, thanks for messaging the Community.
Currently, the minimum requirements for the Dropbox mobile app is Android 8 or later.
As you're running 7.1.1, it won't be possible to install the Dropbox app on that tablet. You could try accessing your account from the browser, although it does require the latest version of the browser.
If you have any further queries, feel free to message back.
- gswhite1Explorer | Level 4
I have two others with Dropbox installed on 7.1.1 ???
- RichSuper User II
gswhite1 wrote:
I have two others with Dropbox installed on 7.1.1 ???
If it's already installed (likely a previous version) then it may continue to work until Dropbox finally pulls the plug, but the current version of the app requires Android 8 or later. Google ended support of Android 7.1.1 nearly 5 years ago.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!