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Forum Discussion
Unable to install Dropbox on Windows 10 - The installer encountered error 2
Hello,
I am running Windows 10 Home 20H2 19042.985. I kept receiving a message that Dropbox needed to be updated. So, finally I tried it. It would download and run and close right away. I t...
Hello Everyone,
Just in case someone finds this thread later on and reads it. I worked with the technical support team and was able to get Dropbox installed.
What they had me do was create a brand new Administrator user, reboot and installing Dropbox from there. To see if that would work, it did.
I rebooted my PC again, signed in with my regular id and finished the configuration of Dropbox - signing in getting sync going.
I will now have to try and figure out what happened with my normal Administrator profile I log in with every day. That is outside the scope of Dropbox support, and I totally understand that. At least Dropbox helped me get their application installed and working by providing good recommendations.
Thank you Dropbox Support for helping me get it working, it took time but that's ok at least I got it working.
Walter I just replied to your email.
Hello Everyone,
Just in case someone finds this thread later on and reads it. I worked with the technical support team and was able to get Dropbox installed.
What they had me do was create a brand new Administrator user, reboot and installing Dropbox from there. To see if that would work, it did.
I rebooted my PC again, signed in with my regular id and finished the configuration of Dropbox - signing in getting sync going.
I will now have to try and figure out what happened with my normal Administrator profile I log in with every day. That is outside the scope of Dropbox support, and I totally understand that. At least Dropbox helped me get their application installed and working by providing good recommendations.
Thank you Dropbox Support for helping me get it working, it took time but that's ok at least I got it working.
- This is just something exceptionally strange, lol. I'm glad it worked for you.
Thanks user918384 I totally agree, it was really strange. I hope you get your issue resolved soon too.
I can't imagine what changed with my normal login. But something must of.
FYI all, dropbox support wasn't able to fix the issue. I ended up with upgrading my Windows 7 to Windows 10 (luckily you can do it for free, look up online). After that, Dropbox was installed correctly and used. Working so far.
I am having the same issue,
been using the app on my desktop for months, suddenly the app is not showing anymore on taskbar icon, my files are not syncing, but its running on task manager, i tried to uninstall it and reinstall but i encountered Error 2, no luck in trying, i have ready many answers of support here with same problems on error 2
PS: I also tried to make a new Admin account user but still installing Dropbox is not successful still got Error 2
hi im also encountering the same problem please resolve this
