You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
chemistry4
2 years agoNew member | Level 2
Unable to Log into Dropbox App. "Previous sign in interrupted. Please try again"
I have been unable to log into the Dropbox application on my Windows 11 computer. I have tried using both Chrome and Edge. I have uninstalled and reinstalled both the normal and the offline installer...
Rocket2
New member | Level 2
Hello @Firelock,
I had the same issue last week when I tried signing into the Dropbox app on Windows 11. I signed in using my personal account to the Dropbox app and tried linking my business account as a team account and received an error stating the maximum devices reached while I only had 3 devices connected. I asked my admin to remove all Dropbox accounts (Mobile and iPad) linked to my account, except the one running on my other machine, and it seemed to resolve this issue for me.
Firelock
2 years agoHelpful | Level 6
Thanks for the helpful updates. The number of signed in devices is definitely not the issue with us. This is also occurring for new users who have never signed in with their company accounts. Also we have checked in the settings to make sure that there are no other devices. It may have something to do with our Microsoft Defender cloud security software. We have tickets opened with both Dropbox and Microsoft.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!