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G B's avatar
G B
New member | Level 2
3 years ago
Solved

Unable to login to desktop app on macos ventura 13.1 : "You're using an old version of Dropbox"

I've downloaded the latest version from dropbox.com/downloading, and this error message persists whilst not allowing me to login. any help is much appreciated!    
desktop
Error Messages
Install
Mac
  • Walter's avatar
    Walter
    3 years ago

    Hey G B, sorry to hear about this.


    Can you please try the offline installer from this page and let me know how it goes?

     

    Thanks!

G B's avatar
G B
New member | Level 2
3 years ago

thank you Walter, that worked!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Glad to hear that and thanks for keeping me in the loop too G B 

 

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