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alexparker215's avatar
alexparker215
Explorer | Level 3
2 years ago

Unable to use Dropbox Dash after installing

I just got a new Apple M1 Max laptop (coming from an Intel chip MacBook), and I can't get Dropbox Dash to work. I downloaded it from https://www.dropbox.com/dash/install, but when I start it, I get a...
Dropbox Dash
Error Messages
Install
Setting up the apps
  • Jay's avatar
    Jay
    2 years ago

    Hi alexparker215, the issue should now be resolved, and you should now be able to download and install the newest version. 

     

    Please let me know if the issue persists.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi alexparker215, how are you today?

 

What is the OS you use on your Mac right now? 

 

Keep me posted, and we'll take it from there! 

  • alexparker215's avatar
    alexparker215
    Explorer | Level 3
    2 years ago

    Hi, thanks for your response! I'm doing well.

     

    My OS is MacOS Ventura 13.2.1.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi alexparker215, the issue should now be resolved, and you should now be able to download and install the newest version. 

       

      Please let me know if the issue persists.

      • alexparker215's avatar
        alexparker215
        Explorer | Level 3
        2 years ago

        That worked! Thank you so much.

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