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Jutjut's avatar
Jutjut
Helpful | Level 6
2 years ago

VIBRATE on video play/pause/scrub after update.

Every single time I play/pause or scrub on a video, the app sends a vibrate "haptic feedback" when I never asked for this.  It happened during the last auto-update when the user interface changed as well.  I'm tired of it and looked in the mobile app settings, notifications, within the website settings and on my phone as well.  I'm sick of it buzzing every single time I press a button.  Nowhere else on my phone does this happen and I cannot find a toggle option to disable it.  Someone please tell me you can disable this.

Mobile
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  • Jutjut's avatar
    Jutjut
    2 years ago
    Vibrate haptic feedback issue for play/pause buttons on dropbox solution:

    Within adroid settings
    > Sound and vibrations
    > Vibration intensity
    > Notifications to 0

    Solved!
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Jutjut, thanks for bringing this to our attention.

     

    What mobile device and OS version are you using, and what version of the Dropbox mobile app are you running currently?

     

    This will help me to assist further!

    • Jutjut's avatar
      Jutjut
      Helpful | Level 6
      2 years ago
      Would it be possible to get a reply? I provided the information you requested. If you don't know please say.
      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey Jutjut; sorry for the delay.

         

        Do you mind if we open a ticket for you instead, and check this internally?

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