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Forum Discussion

JuanHerrero's avatar
JuanHerrero
Helpful | Level 6
6 years ago

What does 'refresh to update' on my offline files mean? How can I do it?

I have a number of folders set as "Make available offline" on my iPad. Generally this works fine, but sometimes I get the yellow exclamation mark icon and "Refresh to update".  Can someone please tel...
File access
Mobile
Setting up the apps
  • virusthecyrus's avatar
    virusthecyrus
    6 years ago

    I just find out that for dropbox version 142.2, you can refresh by going to Account --> Manage Offline Files --> on the top right hand coner, there is a refresh logo.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
Hi there JuanHerrero, 
 
Initially, I wanted to mention what the different icons mean when you make a folder or file offline:
  • Green icon: Your offline files are up to date.
  • Blue syncing icon: Your files are currently downloading to your device.
  • Yellow exclamation point icon: There is a newer version of your folder available. 
In general, when you’ve ensure that you’re connected through a data or WiFi network, the files should automatically update for you. 
 
If this doesn’t occur or you’re not seeing any relevant option, could you please attach a screenshot (without any personal info) in your next reply?
 
Thanks in advance!
dret's avatar
dret
New member | Level 2
5 years ago
terrible UI/UX, folks! this would be soooooo easy to improve.

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