You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
stevanmacgregor
2 years agoExplorer | Level 3
where does dropsync belong in all this
I used to have just two android devices, a tablet and a phone. For long I tried to emulate my old experience with backup systems in Mac, and tried to bend dropbox to that task. It never seemed to wor...
stevanmacgregor
Explorer | Level 3
Hi, I think we're talking about 3 files (are you supposed to know about that?). Problem is, I closed the dialog box that assisted me in setting up the backup, and now I can't find it again. Can't recall what it was called, unless it was "Dropbox Backup" (still, it's not in my start menu, nor in apps list (and, of course, all this refers to my pc, not my androids).
It's in my phone and tablet (androids, both) that I had been trying to get Dropsync to cooperate. Regardless of whether that system works well for me, I yet wonder if this new approach is supposed to work in conjunction with, or instead of, Dropsync, or maybe the one is just for android, the other for pc (desktop?), maybe you can parse that for me.
Thanks for addressing me; appreciate your help (I guess, unless my 3 files were supposed to remain confidential).
Hannah
2 years agoDropbox Staff
Hey stevanmacgregor, sorry to jump in here.
Just to clarify, DropSync is a 3rd party app, unrelated to Dropbox;
Can you let us know what it is you'd like to back up to Dropbox from your Android phone?
If you want to back up the photos and videos you take with your camera, you can use our camera uploads feature.
Other files, e.g. documents, you can manually upload from Dropbox app, by following the steps here.
If you're having trouble using DropSync, I would suggest you also reach out to their support page for more info.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!