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wetenhr
3 days agoNew member | Level 2
Windows file explorer crashes when renaming Dropbox folders/files
I've been using DropBox happily with Windows File Explorer for years. I'm on Windows 11 and fully updated on the Windows and DropBox. I've recently hit a problem when I try to rename files or fol...
- 14 hours ago
Sorry, thought I'd responded earlier on this but I can't see it in the thread.
Jay, Nancy, thanks for your replies. I tried quitting the DropBox app and seeing if that affected things, but unfortunately it didn't. Same behaviour.
Then I picked up elsewhere that this kind of behaviour can be related to file corruption in Windows. So I ran DISM and SFC checks on my system. These found and corrected some file corruption errors BUT didn't actually fix the issue.
By now I figured the finger was pointing to Windows rather than DropBox so I decided to do a repair install of Windows 11. Took about an hour to run, but it has fixed the problem.
kartel89, hope this might be of some help to you.
wetenhr
14 hours agoNew member | Level 2
Sorry, thought I'd responded earlier on this but I can't see it in the thread.
Jay, Nancy, thanks for your replies. I tried quitting the DropBox app and seeing if that affected things, but unfortunately it didn't. Same behaviour.
Then I picked up elsewhere that this kind of behaviour can be related to file corruption in Windows. So I ran DISM and SFC checks on my system. These found and corrected some file corruption errors BUT didn't actually fix the issue.
By now I figured the finger was pointing to Windows rather than DropBox so I decided to do a repair install of Windows 11. Took about an hour to run, but it has fixed the problem.
kartel89, hope this might be of some help to you.
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