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gherson's avatar
gherson
Explorer | Level 4
3 years ago
Solved

"A JavaScript error occurred in the main process"

Initially Capture was working on a Windows 10 laptop, then I believe that the user attempted a reinstall of Capture without realizing it, and now the laptop is unable to run Capture:  Javascript erro...
desktop
Dropbox Capture
Windows
  • Mike DBX's avatar
    Mike DBX
    2 years ago

    Hello all,

     

    We released a fix for this issue on July 6th, 2023 in v103.9.0 of Capture.  For anyone who experienced this issue before that date, please try installing Capture again from https://www.dropbox.com/capture 🙂

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Bram S.1! Just to clarify, did this issue occur right after updating your computer to the latest Windows 10 version? 

Mike DBX's avatar
Mike DBX
Icon for Dropbox Engineer rankDropbox Engineer
2 years ago

Hello all,

 

We released a fix for this issue on July 6th, 2023 in v103.9.0 of Capture.  For anyone who experienced this issue before that date, please try installing Capture again from https://www.dropbox.com/capture 🙂

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