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Forum Discussion
brother printer/scanner cannot upload scanned document
it was working yesterday, now I have 2 Brother printers/scanner, different model that I try to scan and upload the scan on dropbox and it fail. Does dropbox have server down or any upgrades happen in...
I resolved this issue with my Brother MFC-L3710CW unit by logging into the machine and changing the TLS setting to 1.1/1.2. (192.168.... in web browser). It works with Dropbox Brother app now. It's always work for the MS OneDrive Brother app. You will need your units password to login to the administrator side of the Brother unit. Find it on the rear of the unit by the power cord input. Hope this helps!
Try These Steps. May This Help You.
- Make sure you're looking in the right places.
- Wait a few minutes and check back.
- Check your internet connection.
- Reopen the Dropbox app or refresh dropbox.com.
- Close other applications that are open on your device.
- Make sure your Dropbox app is up to date.
