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Forum Discussion

AST2's avatar
AST2
Helpful | Level 6
7 months ago

Connection with Epson Printer just randomly stopped

Hi All,   Just out of nowhere when we scan from our epson printers (we have two) it no longer writes to drop box. See error message email below;     I have already carried out the fo...
Third Party Integrations
  • piercosta's avatar
    piercosta
    7 months ago

    It seems that Epson fixed the issue on their end:

     

    • Scan to Cloud disaster recovery notice (Wednesday, May 8th, 2024 11:00 (UTC))
      Thank you for using our products regularly.
      We apologize for any inconvenience caused to our users.
      An issue occurred that made Dropbox unavailable during the following times.
      • From May 1st, 2024 04:00 to May 8th, 11:00 (UTC)
      The problem has now been resolved and you can use the service.
JG81's avatar
JG81
New member | Level 2
7 months ago

I just started having the same problem with our three Epson printers. I have tried all of the suggestions with no success. Dropbox and Epson support are both saying it's not their problem. 

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