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Forum Discussion
ben_galaxy
2 years agoExplorer | Level 4
Dropbox keeps asking me to install Word even though it’s already installed.
All of a sudden Dropbox tells me to install Word when I try to open my Word document in Dropbox for iPad. I already have Word installed! The only options I have are to tap “Install” (which takes me t...
- 2 years ago
Hi all, I just wanted to mention that we heard back from the team and this should be resolved now.
Let us know if anyone is still having issues with this!
Patrais
Explorer | Level 3
It is not possible to open a document in Excel or Word from Dropbox in my iPad or iphone, as I always have done, to be able to edit. When it should be opened, it says that I should download the app, but both apps are already there so I cannot do anything from that point on. I tried to delete Word and Excel to upload again but it happens always the same.
Anyone with the same problem? What can I do? Everything worked perfectly until today.
Thank you!
Zekeriya
2 years agoNew member | Level 2
me to!
It is not possible to open a document in Excel or Word from Dropbox in my iPad or iphone, as I always have done, to be able to edit. When it should be opened, it says that I should download the app, but both apps are already there so I cannot do anything from that point on. I tried to delete Word and Excel to upload again but it happens always the same.
Anyone with the same problem? What can I do? Everything worked perfectly until today.
Thank you!
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