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Forum Discussion

patrickchoi's avatar
patrickchoi
Explorer | Level 3
5 months ago

Dropbox Sign missing features & failure in login

Not really sure where to put this post but I'm quite desperate. Our team is in need of a online signature platform and since we already have a dropbox business plus account with quite a few user, w...
Account Access
Dropbox Sign
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Thanks for your post here on the forum, patrickchoi! 

 

If you try to log in to Dropbox Sign with your email address and password, instead of clicking on the “Sign in with Dropbox” button, are you able to access the platform? 

 

Let me know how it goes and we’ll go from there.

  • patrickchoi's avatar
    patrickchoi
    Explorer | Level 3
    4 months ago

    nope, im not able to do that. (Sign in with Dropbox)

    it says that I cannot sign in with that account.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago

      Could you send us a screenshot of that error too patrickchoi? 

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