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Forum Discussion
Files emailed to Dropbox aren't appearing on my account
I sent important documents to my Dropbox account using email address provided by Dropbox but never received them. Very concerned, security sensitive material.
thank you for the response, i used [removed per the Community's Guidelines]. this was in my contacts and used by mistake to mail documents to my Dropbox account. It didn’t come back and i think i received this address from dropbox previously.
Is this Dropbox email address legitimate - [removed]. Email address was provided by Dropbox but i never received the highly sensitive documents
[personal information removed per the Community's Guidelines]
- Rich
Super User II
Polosera wrote:
Is this Dropbox email address legitimate - [removed]. Email address was provided by Dropbox but i never received the highly sensitive documents
Your assigned email address for the Email to Dropbox feature can be found on your Account page. Whatever email address is listed there is the correct address.
As I asked above, are you emailing directly to that address, or have you set up another email address to use as a forwarder to the Dropbox provided email?
- Rich
Polosera wrote:
I sent important documents to my Dropbox account using email address provided by Dropbox but never received them.Were they emailed directly to the Dropbox-provided email address, or do you have a forwarder set up to point to the Dropbox email address? In other words, do you email them to your own custom email address that then forwards the messages to the Dropbox email?
