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Stephen B.25's avatar
Stephen B.25
Collaborator | Level 9
4 months ago

One of my Dropbox folders appears on the website, but not locally.

v204.4.5420 on 6.10.2-arch1-1

 

On the website I can see a folder Dropbox/pepper, but on the  local disk of one of my desktops that directory is not there.  The directory is there on another desktop on the same LAN. 

 

All directories are selected in the synch panel of the admin dialog. 

 

Status is reported as "Up to date".

 

 

 

 

 

 

  • I hadn't noticed the date window for the 'deleted files' was so narrow. I broadened the date search and saw that I had deleted some directories without knowing I was doing that. 

    Restoring those directories has done the job. 

    Thank you all.  

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey Stephen B.25, let's see what we can find together about this! 

     

    Is there a chance that you have removed the folder using selective sync? Would you mind checking the settings on the device, and letting me know more? 

     

    Keep me posted, and we'll take it from there! 

    • Stephen B.25's avatar
      Stephen B.25
      Collaborator | Level 9
      Hi Megan. Thanks for the response. Thats what i meant when i said all directories were selected in the synch. Excuse my terminology there.
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Gotcha, thanks for letting me know Stephen B.25!

         

        Would you mind sending a few screenshots of what you see on the website in regards to the folder, and what is available inside your local Dropbox folder on the machine that's facing the issue? 

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