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DavidJ1's avatar
DavidJ1
Explorer | Level 4
5 days ago

I'm seeing a weird exclamation mark next to Dropbox on Xmind on my iPad.

Hello, My Dropbox app on iPad is not syncing with my Windows 11 desktop. For example, when I open a mind mapping software that I use (Xmind) and try to open a mind map that I saved in Dropbox deskt...
Desktop
iOS
Mobile
Sync
Tablet
  • Jay's avatar
    Jay
    6 hours ago

    Hi DavidJ1, have you tried reaching out to the developer of the Xmind app to see if they're able to provide assistance on this matter?

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
14 hours ago

Hmm, can you send us a screenshot of the icon you mentioned in your initial post, David? The one with two arrows with an exclamation point?

Also, in the mobile app, does it not appear at all or are you just not able to open the file?

  • DavidJ1's avatar
    DavidJ1
    Explorer | Level 4
    14 hours ago

    Sure, here is the screenshot. This screenshot is from Xmind where this strange icon appears.

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      13 hours ago

      Do you see anything, when tapping on that icon?

      • DavidJ1's avatar
        DavidJ1
        Explorer | Level 4
        11 hours ago

        No

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