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Forum Discussion
I keep seeing a red exclamation flag on the Dropbox icon.
Why do I always see a red exclamation point on my Dropbox icon, but when I go online, there's no red icon, and no problems flagged? It's very annoying.
Mark
Super User II
Super User IIThe red icon doesnt replicate online or to other devices. So it only shows on the device having an issue.
If you go to the app and click on the icon and then click on your little name/image/letters at top right you can see a menu saying 'Sync Issues'. Have you checked that?
Yes, repeatedly. And there are no sync issues.
- Nancy
Dropbox Staff
Hey Robert T.30, can you click on the Dropbox icon again and send me a screenshot of the window you see next? I’d like to have a visual and see what we can try from there.
As requested
- Megan
Hey Robert T.30, thanks for the screenshot!
It might sound trivial, but have you checked on the little bell icon on your top right, to make sure you have no notifications there?
If you have rebooted your computer and still see the red icon on the app on your system tray, could you please try re-installing the app using the installer from this link?
