We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Is Dropbox Fax down? I can't send/receive faxes today.
I am not able to send or recieve faxes today. Is Hello Fax down?
As of this morning I am able to send and receive faxes.
Nancy
Dropbox Staff
Dropbox StaffThanks for your post, daves1.
Can you provide more details on what happens exactly every time you try to send a fax?
Do you know if the people who tried to send you a fax instead had issues, as well?
I’ll be able to further help this way.
It goes through as normal both ways. Does not come to the email that is assigned. Same email and server we have used since this account was set up. I just checke the website and now it says
FAILED TO FAX [removed per Community Guidelines] 10:52 AM
on the one that I sent as a test.
I registered today and I am unable to receive fax. Not too thrilled.
- Nancy
Thanks for clarifying that, daves1.
mttchd, I can see you’ve already logged a ticket about this with our support team. I just left an internal note as well, so they should reach back as soon as possible.
daves1, I suggest logging a support ticket as well via this form. Feel free to send me your ticket number here and I can leave a message on your behalf, too.
As of this morning I am able to send and receive faxes.
