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Forum Discussion
cruxt
11 months agoExplorer | Level 4
Lightroom Classic (Mac) Catalog Folder Structure broken through /Library/Cloudstorage change - help!
I recently updated my Dropbox library to the new structure (I believe) required by Apple and this has caused a breaking issue on Lightroom Classic on Mac because of the path structures have changed
...
- 10 months ago
Good news!
This issue is solved by creating new presets in the Lightroom Import Module to a new disc location. By creating these new presets, the "Library/Cloud Storage/" is automatically added to the file structure of this new location.
Next step, in the Lightroom Library Module, was to move all folders to this new location. Everything is working fine now. Also edits in Photoshop are saved in the right location.
cruxt
Explorer | Level 4
Hi Jay - still no reply from the support team - any solutions are appreciated.
Walter
11 months agoDropbox Staff
Hey cruxt sorry to jump in here, but could you share your ticket ID with us so that we can look it up in our system?
- cruxt11 months agoExplorer | Level 4
Sure - #23086795
- Jay11 months agoDropbox Staff
Hi cruxt, thanks for the ticket ID. I can see that you're currently in communication with a specialist agent regarding this matter. They'll be able to continue to assist you from there on.
I've gone ahead and prioritized the ticket to expedite matters on your behalf.
- RSMT10 months agoHelpful | Level 5
Hi Jay,
I’ve exactly the same annoying issue as described here. Is there a fix, or do I need to create a ticket as well?
Thanks,
Ron
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