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Forum Discussion
Dropbox for macOS on File Provider. There is no /Library/CloudStorage/Dropbox located in my folder.
I installed Dropbox for macOS on File Provider on my new iMac running the latest Sonoma OS. Your info states that the actual folder with my files is located at /Users/***/Library/CloudStorage/Dropbox. Here's what I found:
1. There is no /Library/CloudStorage/Dropbox located in my user folder.
2. Nor is there any /CloudStorage/Dropbox located in the users folder in my Macintosh drive.
Where are my actual files?
Are the files hidden?
Hey RalphT!
You should be able to find the Dropbox folder under ~/Library/Dropbox, but Library is a hidden folder.
Going to it via that ''Locations'' section in your screenshot’s bottom left is the way to go, but if you want to navigate to it from your "username" folder, you need to hit
Command + Shift + . (period) to see hidden folders.That should show Library inside ''username'' and then you can navigate through that.
- Megan
Dropbox Staff
Hi RalphT, let's see what we can find on this together!
As a first step, would you mind double checking for the little Dropbox icon, next to your WiFi on your menu bar? Is it there?
If so, you should be able to click it, and access the app's preferences, in order for you to then access your Sync tab. The path of your Dropbox folder should be visible there.
Can you check, and let me know what you find? Thank you!
Hi Megan,
Yes, the Dropbox icon is there.
The path of the Dropbox folder shown in preferences is exactly where I copied the path from in my original post.
What I found is exactly what I posted above, as shown in the screenshots that I thought would have provided all the information necessary to show that the Dropbox folder is not where Dropbox says it should be.
- Megan
Hey RalphT, thanks for clarifying!
If you click the "Dropbox" path in Locations, where does it take you?
Also, can you access the folder by clicking the Dropbox icon, and then clicking the little folder icon in the pop-up? This should re-direct you in your Dropbox folder and their files.
