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Forum Discussion
Solved
Starting Mar 1, 2024 you won’t be able to open Dropbox files in Google editors
I followed the Learn more link, which said, "Google editor will no longer work for opening or editing non-Google files in Dropbox. To continue editing these files, an additional Microsoft Office lice...
"If you have a Dropbox Basic, Plus, or Family account, you will not need a Microsoft account or Office license to edit your files."
I have a Family account, so I see that I'll be using MS Word online version for free. Thank you for your response!
We have a Team account and also pay for google drive. We would like to retain the functionality as there are formatting inconsistencies between word and google docs, and as such have been sticking as a policy with using google docs to edit word files in dropbox.
Also, I cannot find an email from dropbox notifying me (team admin) that this change was coming. To us this is a breakage.
Walter
Dropbox Staff
Dropbox StaffHey ibutter - thanks for sharing your thoughts on this with us.
Could you please clarify if the migration has already taken place or not?
While we're at it, feel free to take a look at this Help Center article for additional information as well.
It has taken place. We cannot open word docs in google docs in the dropbox interface. My understanding (from the title of this thread) is that it happened March 1st?
- Nancy
Sorry for jumping in, ibutter. You mentioned previously that you never received an email about this update.
You may have tried this already, but did you also check your spam folder?
I have not been able to find any. What was the subject of the email?
Regardless, this is a regression introducing significant inconvenience and would appreciate the feature being reinstated.
