We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Michel G.7's avatar
Michel G.7
Helpful | Level 7
2 years ago

Time Machine can't find my Dropbox folder.

Hi, Since "new Dropbox" (what a mess !) I don't find Dropbox folder in my Time Machine backup (Mac OS 13.4). Of course it is located in Cloudstorage on my Mac, but I don't find this folder on my ...
Apple
Desktop
Mac
  • Megan's avatar
    Megan
    2 years ago

    Hi Michel G.7, happy Monday, I hope you're doing well! 

     

    It sounds like this might be a recent change from Apple itself, not to store the Cloudstorage folders in Time Machine, but I think the best thing you can do is contact them, in order to know more about it. 

     

    Unfortunately, this is outside the scope of our support. 

     

    I hope this clarifies! 

Jax1122's avatar
Jax1122
Explorer | Level 4
2 years ago

Mark, please help me find those papers that were supposed to be in the those folders everything came back on the new phone from the SIM card but the papers that were in those folders and they’re so important Mark I have to get them back there my bills my daughters pictures she died last year a lot of important papers in each folder that I can’t replace please help me find those papers that go in the folders

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!