You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Mac
31 TopicsMoving Folders from Dropbox to Photos Album on MacBook
I moved many folders to my Photo Albums and now when I do I get this message. Ive tried 5 more folders, it's the same message. I unsynced every device except MB. I want to move each folder to photos and as I do, I delete that folder on Dropbox.com. Any PDF's in my folders I make a new folder and move it to my Home in Finder. How do I find my post after it gets mixed with everyone else's?Solved376Views0likes1CommentThere's no option to integrate Dropbox with mail to attach/save files on macOS.
Hello, my husband has a Mac Pro with Dropbox installed and the the desktop app too. However he cannot attach files to mail or save to Dropbox as there is not Dropbox option , even in other, that appears. I'm better with Dropbox than him and I'm trying to solve the issue. I've tried uninstalling but i think I'm making things worse.Solved588Views0likes3CommentsExcel sharing violations when saving to Dropbox
I just started having problems saving Excel files to Dropbox yesterday. First, I get this message: Then when I click select, I get this: Then when I click okay, I get this: Then it creates a temporary file, which I can’t find, and if I try close the Excel file, I get the same series of messages. What is going on?4.2KViews0likes15CommentsIssue with linked files when using Adobe Suite on Mac
Dear Dropbox Community, I have a question regarding an issue some of my customers are facing with Dropbox. While many of them are very satisfied with Dropbox’s features, a few have encountered a specific problem when using Adobe InDesign or Illustrator on Mac. The issue arises when they import and use various elements from multiple folders. Initially, this works fine, but problems occur when another team member tries to work on the same file later. The links to the files are lost, and they have to be manually recreated, which is both tedious and time-consuming. It appears that the problem stems from each user having a unique home folder name. Dropbox, unable to locate the identical home folder name, breaks the links. The Dropbox support team suggested two possible solutions: 1. Ensure each computer has a home folder with the same name. 2. Place the Dropbox folder at a higher level than the home folder (such as Macintosh HD or the top level of the user folder). However, I have tried this, and the Dropbox app refuses to create a folder at that level. Has anyone else experienced this issue? If so, what solutions have you found effective? Thank you in advance for your valuable help.968Views0likes4CommentsTrouble opening the Dropbox desktop app on new Mac Air
I'm way out of my depth here. I've been a long time user of Drobox and have installed the desktop app previously but its not working this time. I used the Migration Assistant to set up new Mac Air from MacPro. I've found Dropbox in launchpad but there are no files. I have tried to delete but I get a dialogue box saying its open and cannot be deleted. I have tried installing a new one both through my account or from the Dropbox site but it progresses no further thn showing up in the tool bar and then disappearing beofre the new step. I also think I may have logged in to the new app via google which I never use so I'm getting myself ina twist. Any help would be gratefully received. Cheers CathySolved1.3KViews0likes4CommentsMacOS Finder errors
I'm still having the same problem despite following your instructions in ticket #23327492 The MacOS FINDER app often freezes, causing transfers between folders to stall. This results in the need to either "relaunch" or "force quit" the Finder application. This only started happening after I allowed the MacOS system folder to be integrated with the DROPBOX app.868Views0likes1CommentThe window I want to capture leaves the screen when I start Dropbox Capture on my Mac
I'm using MacOS Sonoma 14.4.1 on an M2 Mac Mini. When I start Dropbox Capture, the window often changes away from the screen I want to capture. It's like Whack-a-Mole! How do I prevent this?1.5KViews0likes1CommentSycn issues when moved to DropBox File Provider on Mac
When I moved from Dropbox as a folder, to the File Provider service on my mac these errors started showing. All of these files are on the Mac HD, have never been in my dropbox ... and I don't want them to sync. Can someone please advise how to resolve these issues, without the need to give Drop box access to the files. thanks in advance.830Views0likes4CommentsMacOS Finder windows reverting from Dropbox folders to root directory
I have an M1 Mini (OS 14.3) with two monitors, and since I'm always working on multiple projects, each with its own folder, I keep Finder windows open for each of them, some on different desktops, some with a dedicated desktop of their own. Recently, when the Mac's been sitting idle for any length of time (typically overnight, but not always), I'll find that all of the windows that pointed to folders in Dropbox are now showing the root directory (see attached pic.) I have to re-map all of the windows back to the DB folder they were originally displaying. This is a huge PITA, and forces me to keep a list of the projects that I'm trying to pay attention to. Rebooting, deleting plists, Safe Mode, and all the usual Mac Finder hacks have no effect. Folders on a local drive (e.g. "Eclipse stuff" in the pic) are not affected, so this seems to be a Dropbox problem. Is anybody else seeing this? Started happening in early March 2024.2.8KViews0likes11Comments