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aciviti's avatar
aciviti
Explorer | Level 3
5 years ago
Solved

Trying to upload to Linkedin

I have uploaded jpegs to my dropbox account. I can see them when I check   When I am in Linkedin and trying to upload a jpeg and select from my dropbox it is greyed out.    What has changed a...
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Third Party Integrations
  • Daphne's avatar
    Daphne
    5 years ago

    Thanks for getting back to me here aciviti!

     

    Since you're trying to upload an image, can you try clicking the camera icon instead of the document icon from the "Post" window?

     

    If you click the document like icon then only specific files can be added like PDF files and these won't appear greyed out. Clicking the camera icon should allow you to choose images while greying out document type icons.

     

    Let me know if this helps!

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi aciviti, I hope you're having a good day so far!

 

Would you mind letting me know the steps that you're taking currently to try and add files from Dropbox? This will give me a bit of a better understanding of where you're running into this issue.

 

Also, please let me know what OS and version your device is running.

 

Let me know and we'll go from there!

aciviti's avatar
aciviti
Explorer | Level 3
5 years ago

Hi Daphne

 

Thank you, I am on Mac OS Catalina 10.15.4

 
The process is I am on Linkedin, then click start a post. I click on the document icon and a window pops up to select your document via "choose file" or direct from dropbox. I have done both options to go to my dropbox. All the jpegs are greyed out so I can't pick them up.
There are jpegs in there that I have already uploaded to linkedin in previous weeks which have also now greyed out despite havng used them. When I go into Dropbox dierctly to check through the app on my menu bar I can see the jpegs and not greyed out.
 
I haven't changed my steps taken yet something seems to not be reading between d/box and linkedin. I had to upload to facebook also and whilst facebook I had to make the document into a pdf when I went to select it I could see all the jpegs and they weren't greyed out
 
 
thanks 

 

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Thanks for getting back to me here aciviti!

     

    Since you're trying to upload an image, can you try clicking the camera icon instead of the document icon from the "Post" window?

     

    If you click the document like icon then only specific files can be added like PDF files and these won't appear greyed out. Clicking the camera icon should allow you to choose images while greying out document type icons.

     

    Let me know if this helps!

    • aciviti's avatar
      aciviti
      Explorer | Level 3
      5 years ago

      Thansk Daphne

       

      Yes that worked and allowed me to pick up the jpeg as well as other picture images

       

      Not sure what and why it has changed

       

      Much appreciated

       

      anna 

      • Daphne's avatar
        Daphne
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        I'm glad to hear that aciviti!

         

        If there's anything else that I can help with, don't hesitate to get back to me here anytime. :grin: 

         

        I hope you enjoy the rest of your week!

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