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Forum Discussion
We can't add 'Dropbox for Teams' as a storage account for Office 365 on a Mac.
Hello,
We have just moved all of our team's Mac devices to 'File Provider' to enable co-authoring, and there's only one Mac device that doesn't have the option to add 'Dropbox for Teams' as a storage account in Microsoft Office.
We have -
- Updated to the latest version of Microsoft Office (Version 16.92)
- Updated to the latest version of Dropbox (v214.4.5217)
- Have moved Dropbox over to File Provider (Sync setting says "You are on the latest version of Dropbox for MacOS on File Provider")
- Checked that we are running macOS Sonoma Version 14.7.2.
Why can't we see 'Dropbox for Teams' when we go to Microsoft Word > Open > Manage Storage Accounts? The only options under 'Add Storage Account' are OneDrive, OneDrive for Business and SharePoint.
Thanks.
AK
So after doing all of the above updates, I was able to add "Dropbox for Teams" by going to Excel > File Menu > Open > Online Locations > Manage Storage Accounts.
For some reason "Dropbox for Teams" was listed under "Add Storage Account" in Excel, but not in Word.
So after doing all of the above updates, I was able to add "Dropbox for Teams" by going to Excel > File Menu > Open > Online Locations > Manage Storage Accounts.
For some reason "Dropbox for Teams" was listed under "Add Storage Account" in Excel, but not in Word.
Unfortunately this solution didn't work for me. Under 'Add Storage Account' I only see 'One Drive', 'One Drive for Business' and 'SharePoint'
Yeah I couldn't see Dropbox in Word, but it was there when I went through the steps in Excel, strangely.
