You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Angela Keniston
2 months agoExplorer | Level 3
Billing issue
Hello! Not sure what to do. I cancelled my DropBox Plus account because my company requires we use Teams exclusively now and I did successfully cancel and receive a refund for one annual charge. Howe...
Mark
2 months agoSuper User II
You need to contact support via www.dropbox.com/support. You can also reply to the previous emails and threads you had with them about it as that would reopen it for you.
If you need to email its via the above link but while NOT LOGGED IN. Even to here - so use an incognito window.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!